Job Vacancy 2012: Technical Customer Services Engineer

HENKEL (MALAYSIA) SDN. BHD.

Advertised on 04-12-12. Application deadline on 03-01-13. Henkel operates worldwide with leading brands and technologies in three business areas: Laundry & Home Care, Cosmetics/Toiletries and Adhesive Technologies. Henkel, headquartered in Dusseldorf / Germany, has about 50,000 employees worldwide and counts among the most internationally aligned German-based companies in the global marketplace. If you have what it takes and desirous to be part of a winning and vibrant team, this will be the job for you. Responsibilities: Responsible for assisting Technical Customer Service Manager and Sales Manager/Technical Sales Executive in technical assistance and support work to ensure customer satisfaction Provide pro-active, regular trouble-shooting and problem-solving technical services to customers under guided planning Participate in special projects in assigned industrial segment Support new product trial run Support scale up production of new product introduction Optimize formulation and provide recommendation on raw material substitution Support manufacturing process improvement Participate in S&OP meeting and provide recommendation on reducing OSMI Conducts effective presentation and proposals to customers Conduct technical training to Sales Team/ Customers upon request Ensure that all procedure of technical servicing and practices adhere to Company ISO and SHE procedures Uphold and commit to SHE procedures, SHEQ policy and Henkel Management Policy Perform other duties related to the position as and when required Requirements: Bachelor's degree in science preferably Chemistry or Chemical Engineering With Technical/science/chemical knowledge Also accepting fresh graduates or with experience in Printing/Packaging/Food/Wood/Flexible packaging Work experience from flexible lamination, plastic, tapes or polymer are also an advantage Must be outgoing since there will be traveling involved within Malaysia and Singapore Able to work under pressure with pleasing personality and good communication skills A team player and can work with minimum supervision Must have the right attitude, willing to learn and highly motivated Good at time management and a problem solver Good in Microsoft Office applications Fluent in English and Mandarin Full-Time position If you are interested in exploring the possibilities, please send your comprehensive resume consisting information of self-biodata, one recent passport-sized photograph, academic and working qualifications, expected salary to the below address or apply online or e-mail to mycareer.hr@my.henkel.com Human Resources Manager Henkel (Malaysia) Sdn Bhd (82357-P) 46th Floor, Menara TM Jalan Pantai Baharu, 59200 Kuala Lumpur. Only shortlisted candidates will be notified. For more information about Henkel, please visit our website: www.henkel.com Technical Customer Service Engineer Shah Alam / Subang (Selangor)